Important Information
Policies
To help make your stay at Voco Dubai in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
voco Dubai policies outline check-in procedures, identification requirements, payment details, and cancellation conditions.
Check-In and Check-Out
Check-in at voco Dubai generally begins from mid-afternoon, while check-out is required before midday. These timings allow for efficient room preparation and guest transitions.
Identification Requirements
Guests must present valid identification upon arrival. At least one adult occupant is required per room, following standard hotel regulations.
Payment and Deposit
A deposit or pre-authorization may be required depending on booking terms. Payments are accepted through major credit cards, and any additional charges are settled at the property.
Smoking and Pet Policy
Smoking is restricted to designated areas, and indoor spaces remain non-smoking. Pets are not permitted at voco Dubai.
Cancellation Terms
Cancellation policies vary depending on the selected rate. Flexible bookings allow changes within a specified timeframe, while non-refundable bookings remain fixed. It is recommended to review terms carefully before confirming a reservation.